A task is a specific website request, such as editing a section, fixing a plugin, adding a form, updating content, or improving page speed. Larger tasks may be split across multiple requests.

Yes — especially with the Pro and Elite plans. You can request new landing pages, features, or components. We’ll let you know if a request requires extra time or must be split.

Elite clients enjoy unlimited requests under a fair usage policy. If you submit many large requests at once, we’ll schedule them based on priority and turnaround times.

Yes, you're never locked in. Purchases are made manually each month, so you simply need to repurchase when you're ready.

Of course! Just contact your support manager to do it.

Due to the nature of digital services, we do not offer refunds.